Policies

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Payment Policy

Payment for services is to be paid in full at the time services are booked or on the first day of service. If payment is not received prior to service Client is subject to a $35.00 late fee.

Unsecured Pets

Leashes & Litterboxes is not responsible for or will not be liable for free roaming outdoor pets in the event of any fines, illness, injury, loss or death. This includes pets that are secured with invisible fencing. It is strongly advised that all pets have some form of permanent identification and that they remain inside the home or confined to a yard or pen for their own safety and welfare in your absence.

Security of Premises / Access to Home By Others

Leashes & Litterboxes accepts no responsibility for security of the premises, any damages, loss, or injuries to your home or pet(s) if directly or indirectly by the actions or negligence of other individuals who may have access to the home during the term of this agreement. Client must notify Leashes & Litterboxes if others (friends, family members, service technicians, etc.) will have access to the home during an absence by the owner. Pet care will be performed only by Leashes & Litterboxes during all assignments unless prearranged with Client.

Loss or Damage

Leashes & Litterboxes is not liable for any loss or damage in the event a burglary or other crime that should occur while under this contract. Pet owner agrees to secure the home prior to leaving the premises. Leashes & Litterboxes will re-secure the homes at the best of his/her ability at the end of each visit.

Medical Expense / Damages / Aggressive Pets

Client will be responsible for all medical expenses and damages resulting from injury to the pet sitter or other persons by the pet. Client agrees to indemnify and hold harmless Leashes & Litterboxes in the event of a claim by any person injured by the pet. Client also agrees that it is their responsibility to notify Leashes & Litterboxes of any pet that has caused an injury to any human. If a pet has a history of biting or other aggressive behavior, Leashes & Litterboxes reserves the right to refuse service. Bites must be reported to the local authorities as provided by law. The Client will be liable for the caregiver’s medical care expenses and damages that result from an animal bite.

Weather Extremes

Atlanta has its share of extreme weather. Your pet’s care and safety is Leashes & Litterboxes main concern and their well-being is always first and foremost. Extra care will be taken during extremely hot or cold weather. During severe weather conditions such as flooding or tornadoes, Leashes & Litterboxes will ensure that your pets and home are safe and secure as soon as it is safe to travel and will advise you of any damage and try to prevent any further damage. During winter months, when ice storms are a possibility, it is a good idea to have an extra supply of pet food and bottled water on hand for your pet. It is suggested that arrangements be made with someone to evacuate your pets in case of a disaster or weather related event/crisis/”Code Red”. Leashes & Litterboxes will definitely try to see to your pets safety/care should such events occur, but cannot guarantee it.

Termination

Leashes & Litterboxes reserves the right to terminate this contract at any time if the Pet Sitter, in his/her sole discretion determines that Owner’s pet poses a danger to the health or safety of itself, other pets, other people, or the Pet Sitter. If concerns prohibit the Pet Sitter from caring for the pet, the Owner authorizes the pet to be placed in a kennel (or previously arranged locale), with all charges (including but not limited to transportation, kenneling, tranquilizing, treating, accessing, and liability) to be the responsibility of the Owner.

Client Return

Client must notify Leashes & Litterboxes when you have returned home. If we make additional visits you will be charged for those visits. It is important for us to know that your pets are being cared for and no additional visits are required.